DAY CARE TERMS & CONDITIONS

1. Although we carefully screen all applicants, occasionally we discover that this is not an appropriate environment for every dog. Paws & Play Doggy Day Care Ltd reserves the right to permanently remove a dog from day care at any time. In addition Paws & Play Doggy Day Care Ltd reserves the right to disallow certain breeds to participate in the day care.

2. Paws & Play is an open day care centre that involves dogs playing off lead in groups. I accept that there are inherent risks involved in this and that Paws & Play will not be liable for any injuries, illness or medical costs resulting from my dogs attendance. 

3. Paws & Play strongly recommend that owners have pet insurance for their dogs and that they check that the policy covers day care attendance.

4. Paws & Play Doggy Day Care Ltd do not accept un-neutered male dogs over the age of 9 months. Younger male dogs that develop inappropriate hormonal behaviour before they are 9 months old may also be suspended from day care. Bitches who come into season will not be able to attend for the duration of the season, usually 2-3 weeks.

5. All dogs accepted must have an up-to-date vaccination certificate, it is advised that your dog is vaccinated against kennel cough. If vaccinating against kennel cough, please ask your vet about quarantining your dog as it is a live virus.

6. Paws & Play require that all dogs attending day care are on year round flea and worm prevention. Whilst it is unlikely that your dog will get fleas at day care, there is always a possibility anytime your dog is exposed to other animals. If your dog is on flea prevention you won’t have to worry about having a problem at home. Flea prevention is for your protection.

7. Dogs must attend and pass a behavioural assessment (Trial Day Care Session) to ensure they have a good and friendly nature towards humans and other dogs. The assessment must be completed before attending day care and can be booked via the only portal.

8. A Trial Day Care Session will need to be completed if a dog hasn't attended Paws & Play for 2 months or more - this ensure that they are still suited to day care.

9. All dogs must wear a collar and identifcation. If your dog does not have a well fitted collar on, our staff have no way of moving them from one area to another or removing them from the building in an emergency situation. We prefer dogs not to wear harnesses in the play area for safety reasons. But we will make an exception if your dog is unable to wear a collar.

10. I agree to inform Paws & Play Doggy Day Care Ltd as soon as possible if my dog becomes ill or contracts an infectious disease. I understand that my dog will not be able to attend day care until the condition is resolved.

11. If a dog requires emergency medical treatment whilst attending Paws & Play they will be taken to our nominated veterinary practice and I agree to assume all financial responsibility for all expenses incurred.  Our nominated vets is: Vets for Pets, Drummond House, Moss Bank way, Astley Bridge, Bolton, BL1 8NP

12. I understand that Paws & Play Doggy Day Care Ltd is not responsible for any lost, stolen or damaged toys, leads, collars, beds, tags, clothing or any other items left with my dog.

13. Payment is by debit/credit card at the time of booking.

14. Paws and Play are open between 7.00am and 6.00pm.

15. We will not accept dogs before 7.00am unless by prior arrangement and any collections after 6.00pm will incur an extra fee of £5.00 for every 15 minutes over the closing time.

16. Dogs booked in for a half day session that are collected after the 15 minutes grace period will be charged for a full day session.

17. All dogs must be dropped off no later than 11.00am whether on full or half days.

18. Photographs of the dogs and regular updates regarding their stay may be uploaded to the centre’s Facebook page. Any owner not wishing to have their dog included must inform the centre.

19. If your dog requires medication while at day care, we will need written consent from you along with written instructions. All medicines need to be in their original packaging.

20. I understand that my dog can still contract kennel cough despite vaccination. I agree that I will not hold Paws & Play Doggy Day Care Ltd responsible if my dog does contract kennel cough.

21. I understand that Paws & Play is a completely indoor facility and that my dog will have to toilet inside in the designated areas.

22. Paws & Play Doggy Day Care Ltd request that your dog attends day care at least twice a month to maintain their place (obviously we will make allowances for holidays and emergency situations). Day care works best of your dog attends regularly.

23. Paws & Play Doggy Day Care Ltd uses an online booking system to simplify appointment requests. All dogs must be booked in with us, with an appointment confirmation received, before they attend.

24. We have a limited number of places available each day so we cannot accept dogs that have not been booked in. If you make an appointment, and no longer need it, this can be cancelled via the online booking system (up to 24 hours before).

25. Bookings cancelled with less than 24 hours notice will result in the fee/credit for that session being fortfieted.  If the booking has not been paid for, an invoice will be sent for the cost of the cancelled session.

26. I agree to abide by the terms and conditions and accept all terms, conditions, and statements of this agreement.

27. I hereby release Paws and Play of any liability of any kind caused by my dogs attendance and participation at Paws and Play Doggy Day Care.

Paws & Play is owned and operated by:

Michelle and James Bancroft

Paws & Play Doggy Day Care Ltd

Units 10/11 Halliwell Business Park

Rossini Street

Bolton

BL1 8DL

Company Registration Number: 14309506

Paws & Play Doggy Day Care is Licensed by Bolton Council 140092